Repairs & Restoration
Bring it back to life
Every repair is done by hand at our own bench in Dorking — by the same goldsmith who makes our bespoke pieces. Nothing is sent away; your jewellery never leaves West Street.
Ring Resizing
Rings made comfortable again — sized up or down by hand, in gold, platinum or silver, so they sit right and stay right.
Polishing & Cleaning
A professional polish brings the shine back. Ultrasonic cleaning and buffing that make a daily-wear piece look like the day it was made.
Claw & Stone Work
Worn claws rebuilt, loose stones tightened, and missing stones matched and set — because a stone that's secure is a stone that stays.
Chains, Clasps & Bracelets
Broken chains soldered, clasps replaced, bracelets and bangles repaired — including the small links most people think can't be fixed.
Pearls & Restringing
Pearl necklaces and bracelets restrung by hand, knotted properly, so they drape the way they should and last for years.
Heirloom Restoration
Grandmother's ring, a wedding band worn thin, a piece you thought was beyond saving — brought back with respect for its story and its original character.
Done at the Bench
Old rings, new life.
These three customer rings came in worn and tired, and left bright again — polished by hand and the claw work rebuilt so every stone sits secure for years to come.
Whether it's a simple polish, a size adjustment, a rebuild of the claws or a full refurbishment of a piece you thought was beyond saving, Pedro will take a look with you at the counter and talk you through exactly what it needs.
In their words
Repairs they wrote about
“He recently sorted a repair to my engagement ring where he provided a competitive quote to the insurance company and guided me with the most appropriate remedial work in order to save my most unique and beautiful Emerald. His work was completed in super quick time and was absolutely breathtaking when I went to collect it. I would trust him completely.”
High class jeweller with attention to detail
KerryG-83
Read on Yell“Pedro resized my rings, great workmanship, excellent service, so glad to be able to wear these rings again.”
Rings resized, fantastic job
ElaineO-104
Read on Yell“I had an amazing experience with Pedro. I got my engagement ring for 2 years and after losing weight I couldn't wear it anymore. I went to lots of shops trying to find someone to resize, but no one would accept. And finally I found him.”
The resize nobody else would do
Raynara Mirelle
Read on Google“From my very first outreach to find out some information, Pedro was incredibly responsive, knowledgable and charming. Throughout our conversations I felt he had our best interests at heart, giving considered advice as to the best approach, rather than the option that would cost the most. The finished ring is beautiful and my wife and I are delighted.”
Fantastic experience from start to finish
AndrewB-3456
Read on Yell“I had lost the stone out of my engagement ring and Pedro sourced another beautiful one after checking what I would like and repaired and cleaned the ring beautifully. I could not be happier with the end result and he is an absolute pleasure to deal with.”
An absolute pleasure to deal with
Catherine Lee
Read on GoogleBring it in
Pop into 14 West St or call 01306 500502
Open Monday to Saturday, 10:30am – 4:00pm. Bring your piece in and we'll assess it with you at the counter — then tell you plainly what it needs and what it will cost, before any work begins.